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How to Use Case Center Effectively During Your Appearance

The judicial official will only have access to the material in Case Center, so it is important that counsel and parties ensure all the material they intend to present at their hearing is accessible through Case Center. The use of Case Center is mandatory in the Superior Court. Your matter may be adjourned by the presiding judge if your materials are not accessible through Case Center.

The presiding judicial official will be able to see when parties were invited to the Case Center case, when each party accessed the Case Center case, and when the parties’ documents were uploaded into Case Center.

You should mark up your notes with the Case Center-generated page numbers ahead of your hearing, using the “Master” page numbering generated by Case Center.

To best prepare for your hearing with Case Center, parties should:

  • Ensure hyperlinks in documents are working correctly;
  • Ensure all materials required are uploaded;
  • Ensure your notes refer to the Case Center pagination.

During this review, parties should identify any documents that have been inappropriately uploaded by opposing parties by making a case note in Case Center specifying the document(s) and why it/they should not have been uploaded. Where a confirmation form is required for the event, any documents that have been improperly uploaded should also be noted on that form.

Below are tips to support using Case Center effectively during your appearance before the Court.

In order to properly refer to documents during your hearing, it is beneficial to know the Case Center-generated page numbers. Case Center will allow you to download an index of all documents and their system-generated page numbers so that you can keep it handy during your appearance.

To download an index of Case Center-generated page numbers:

  1. Locate the case (found on your “View Case List” screen).
  2. Select the Update Case
  3. Select Bundles.
  4. Locate the bundle you would like to reference.
  5. Select Download.
  6. Case Center will bring you to a new page with the following options:
    1. Download Complete Bundle – this will allow you to download a PDF copy of all the documents that have been uploaded into the bundle, including the Case Center-generated page numbers. This option is helpful if you would like to have a copy of the material in Case Center for use offline. This downloaded PDF will contain bookmarks in Adobe that allow you to easily access each document in a similar fashion as the Case Center “Review” screen.
    2. Download Bundle Index – this will allow you to download a PDF which identifies the title, date, and Case Center-generated page numbers for all documents that have been uploaded into the bundle. This is useful if you would like to have a quick reference point of the documents uploaded into Case Center with their system-generated page numbers when preparing for your appearance.

Case Center gives parties the ability to access the video conference link for their hearing directly from the platform. This eliminates the need for the Court to email video conference details in advance of the hearing. If your matter is being heard remotely, the Court will provide the video conference link directly in Case Center.

To access the video conference link through Case Center:

  1. Log into Case Center and find your case.
  2. Select Update Case.
  3. Case Center will open your case on the Case Home
  4. Select the Video Conference Link
  5. Case Center will open a new tab on your web browser that will take you to the virtual hearing room. The Meeting ID and Passcode will also be available on this page. Tip – If you want to put the video conference link in an Outlook invite, click on the Video Conference Link button and copy and paste the link from the page on your web browser that Case Center opens.

Counsel in civil, Divisional Court, and family matters have the ability to invite their client to the Case Center file. This will allow the party to access the “Video Conference Link” button on Case Center and view the uploaded documents to follow along during their hearing. If you are counsel in a criminal matter, please be advised that accused persons, victims, witnesses, and police are not to be invited to Case Center.

To give your client access to the remote hearing without inviting them to Case Center, you can share the video conference details in the following way:

  1. Log into Case Center and find your case.
  2. Select Update Case.
  3. Case Center will open your case on the Case Home
  4. Select the Video Conference Link
  5. Case Center will open a new tab in your browser for the Zoom meeting.
  6. Copy the link exactly as it appears in your browser and paste that link into your communication with your client.

 

The Meeting ID and Passcode for the Zoom hearing will be listed in Case Center. You can forward that information to your client with the link. However, typically you will not need to enter the ID & passcode the way the link is copied over from Case Center. Simply using that link will allow anyone direct access to the “waiting room” of the Zoom hearing.

There are two ways to view documents that have been uploaded to Case Center: through the Review screen or the Case Index. It is recommended to use the Review screen during your hearing or conference as it will allow you to move through your material more easily. It is through the Review screen that you can access your documents links and use Case Center’s advanced notetaking capabilities.

To access the “Review” screen of your case:

  1. Log into Case Center.
  2. Select View Hearings from the top menu. The “View Hearings” page is a useful tool for accessing your upcoming matters. This page will show you a list of your upcoming matters in chronological order and will include the Zoom coordinates or teleconference information for virtual hearings.
  3. Locate your case in the list.
  4. Select Review.
  5. Case Center will open the bundle you selected the last time you were in the system. (See below for instructions on how to change your bundle).

The Review screen is split into 4 main sections:

A diagram of the review screen split in 4 sections

  1. The top menu is where you will find options to search through the available documents. For example, the Find tab will let you use options like “Search Case” (which will let you search for a specific word or phrase in the documents, or “Find Page” to be brought to a specific page in the case using the Case Center auto-generated page numbers); or the Notes tab, where you can access options to make notes on the material or mark up the documents.
  2. The Index section is where you will see the index of the material that have been uploaded, organized by bundle. You can change the bundle that you are viewing by selecting the “change” button. Material will be organized by section in the order you and other counsel have numbered them. Materials are organized within each bundle by the party’s name. You can select the bolded name of the party to expand or collapse the list of documents available in each section. Selecting the “X” will hide this tab to make the document appear larger.
  3. The Notes section provides a list of all notes you have made on a case. Case Center has a variety of different note options, including the ability to highlight, copy text from the materials, and draw freehand. Notes are defaulted as “private” – so any notes you make will not be viewable to the judicial official, any other parties, or staff. Selecting the “X” will hide this tab to make the document appear larger. (See for more information on the notes functionality).
  4. The Document section is where you can view the material that has been uploaded. This section allows you to scroll through each document.

For more information on viewing your documents in Case Center, please refer to the following video tutorial:

On the day of your appearance before the Court, you will be required to access Case Center so that you may direct the presiding judicial official to the appropriate areas in your materials. Case Center is required whether your matter is proceeding in person or virtually. If your matter is proceeding in person, you may wish to register for a Guest Wi-Fi account so that you may use the courthouse’s Wi-Fi on the day of your hearing. You can register for an account here: https://forms.office.com/r/D5rVZe8d32

To easily access your Case Center case on the day of your appearance:

  1. Log into Case Center.
  2. Select View Hearings from the top menu. The “View Hearings” page is a useful tool for accessing your upcoming matters. This page will show you a list of your upcoming matters in chronological order and will include the Zoom coordinates or teleconference information for virtual hearings.
  3. Locate your case in the list.
  4. Select Review. This will open a new tab on your web browser to bring you directly to the screen that displays the documents parties have uploaded to the case.
  5. If the matter is proceeding virtually, select Video Conference Link to open a new tab on your web browser that will bring you directly into the video conference.

The oral hearing is the occasion when arguments must be succinctly set out by the parties. Parties must bring to the attention of the court all relevant material facts and the authorities that establish the legal proposition relied upon. It is not sufficient to merely upload filed materials to Case Center; these materials must be appropriately referenced during the hearing. Materials that are not brought to the attention of the judicial official at the hearing may not be considered. Judicial officials’ judgment writing time is not sufficient to permit it to be used as an extension of the time allocated for oral argument.

Staff will provide you with access to your event hearing bundle (i.e., Motion – Date) and an Orders and Endorsements bundle. If your event pertains to a family, civil or Divisional Court matter, you will also be given access to a Pleadings bundle. You will receive access to more bundles if other events are scheduled and heard through Case Center. (See for information regarding accessing subsequent events heard through Case Center).

You can navigate through your bundles on the Review screen by selecting the “change” button underneath the case name on the left of the screen. This will generate a popup that will allow you to navigate through all the bundles you have access to so you can easily pull up the information you require.

If you would like to locate something specific in your material or the material uploaded by other parties, you can access the “Find” tab at the top of the screen and use the Search Case feature. This option allows you to type a word or reference and will have Case Center bring up all references to that term in that current bundle. You also can narrow your search to just the current document or the current section if you would like to be more specific. Selecting the title of the document will bring you directly to the page where the reference is found. The term you searched will also be highlighted in faint yellow on the page for ease of reference.

Through the “Review” screen, you can direct the judicial official and other parties to a specific page in your material during your hearing or conference. There are two ways to do this:

  • Provide the judicial official or other parties with the Case Center-generated document and page number (e.g., B17). Once provided with the page number, access the “Find” tab at the top of the screen. Select “Find page” and type the Case Center -generated page number. Press Enter on your keyboard, and Case Center will take you directly to that page. You must use the Case Center-generated page number when referring the judicial official to your material. The judicial official will only have access to the Case Center file and will be relying on just that page number.
  • If you are using Case Center as you are presenting your argument, you have the option to immediately direct everyone to a specific page during your hearing through the system. To do this, access the “Find” tab at the top of the screen and select “Direct others to Page”. Using this feature will send a message to all other parties that they can be taken to that specific page. Before selecting “Direct others to Page”, you must ensure “Lawyers, Judges, Court Staff” is selected. You can tell if this option is selected if there is a checkmark in the icon. If there is no checkmark, select the “Lawyers, Judges, Court Staff” button before selecting “Direct others to Page”.

You can view a short video of directing others to a page here.

When referencing your materials during your hearing or conference, you must refer only to the Case Center-generated “Master” page number. Reference to any other pagination will not be useful, as the judicial official has access only to the Case Center file and will be relying on Case Center-generated page numbers.

If you have been moving between documents in Case Center and want to return to the last-viewed page, click on “Find” at the top of the screen to make additional feature buttons appear, and then click on “Show the Previous Page”. Case Center will return you to the page you were previously on.

You can open multiple documents in Case Center by clicking “View” at the top of the screen, and then clicking on “Open in New Tab”. This will open another tab in your browser that will allow you to view the Review screen on Case Center.

You can also open two documents side by side on Case Center by clicking on the Dual Panes Icon in the top right corner of your reading window (i.e., small overlapping rectangles). This will open a second reading pane so that you can view two documents side by side. This is a helpful feature if there are two documents with similar content and you would like to draw the judicial official’s attention to key discrepancies between both documents.

To control which documents appear on your screen:

  1. Select the document you want to read in your left-hand reading pane.
  2. Click on the Active Pane Icon(i.e., a bigger rectangle next to a smaller rectangle) in the top of your index header.
  3. Select another document from the index, this will now display in the right-hand reading pane.
  4. Click the Active Pane Iconagain to change the selection in your left-hand reading pane.
  5. Click the cross in the top right corner of your right-hand reading pane to return to single pane view.

Using the Dual Panes feature is also helpful if the other party wishes to direct everyone to a specific page and you want to keep your place in your material.

You can view a short video of the dual panes feature here.

Case Center has multiple features for making notes and highlights on your version of the uploaded documents. You can highlight or make notes on documents in Case Center by clicking “Notes” from the top of the screen. Case Center has the following note options:

  • Add a Case Note – this will let you add a note that applies to the whole case.
  • Add a Page Note – this will give you the option to add a note to a specific area of the document. Case Center will link that note to the specific page in the document so you can easily access that page from the Notes field. You can choose to either draw a box around the area, draw freehand around the area, or highlight text.
  • Add Pen Notes – this will give you the option to highlight, draw, strikethrough, or underline any area of the page.

Case Notes and Page Notes can be marked as “Private”, “Group”, or “Widely Shared”. Notes marked as “Private” will only appear in your version of the documents. Other participants in the hearing will be unable to see these notes, even if you are in presenter mode. Pen Notes are always marked “Private”.

If you notice a document that has been inappropriately uploaded by opposing parties, apply a Case Note specifying the document and why it should not have been uploaded. Make sure to save this note as “Widely Shared” so the judicial official can see it when reviewing the case.

You can view more information regarding notes by accessing the resources here.


Other useful links: